Contact us
We read every message. For fastest answers, check the Help Center first.
Send email to support@signalrelayer.com.
Tip: use your account email in the message so we can find your workspace. We never ask for your password by email.
What to include
- Subject line that states the issue (billing, EA offline, signals not firing, etc.).
- Your login email (never send passwords).
- Approximate time (with timezone) when something went wrong.
- Broker / MT5 server name and symbol if the issue is execution-related.
- Screenshots of the dashboard or terminal if they help explain the problem.
Response time
We aim to reply within a few business days. Volume and complexity vary—urgent billing or access issues are prioritized when possible.
Legal & policies
For formal notices, also see Terms, Privacy, and Disclaimers.